News
News from the hotel and the Wachau
Stories, seasonal tips and useful information about Gartenhotel Pfeffel and the loveliest region of Lower Austria.
Loading articles …
The Pfeffel family
A house carried by one family
For more than 50 years, Gartenhotel Pfeffel has been a family-run hotel in the Wachau. What started as a small inn is now a 4-star house with its own winery, penthouse spa and a lively bunch of nine children growing up here – you might meet them in the garden while sitting on the terrace.
“We want you to feel less like in a hotel and more like a guest in a house that belongs to a family – with everything that comes with it.”
Who personally welcomes you
We are not an anonymous hotel team but a family who welcomes guests in person. You always know who you are dealing with.
Leopold Pfeffel
Senior of the family
Has been part of the house from the very beginning and is the keeper of our family's story.
Mag. Karoline Pfeffel
Managing Director, hotel operations
Leads the hotel with a clear sense of quality, calm and what guests truly need.
Mag. Cornelia Pfeffel-Schachenhofer
Department head, hotel operations
Quietly makes sure that every stay runs smoothly and personally.
Alexander Pfeffel
Department head, hotel operations
Your contact for special wishes, events and individual enquiries.
And then there are our nine children – they grow up in the hotel and are simply part of the picture.
Direct booking
Why book directly with us?
When you book directly, every enquiry reaches us without detour – and you have a personal contact from the very start.
Best-price guarantee
On our website you always get the best available rate – no comparison portals needed.
Free cancellation
You can cancel free of charge up to two days before arrival – flexibility for last-minute changes.
Personal advice
You speak directly with us – not with a call centre. We're happy to find the right room together.
A small welcome
As a direct booker we welcome you with a small token in your room – our way of saying thank you.
Free wellness access
Our Penthouse Spa with pool, saunas and quiet rooms is naturally included for hotel guests.
Frequent questions
What guests often ask us
What guests say about us
Reviews from over 1,900 guest voices
The reviews below come from independent platforms – nothing we wrote ourselves. We are grateful for every single piece of feedback.
As of April 2026. Click a source to read all reviews.
Contact
Speak with us directly
Some questions are best answered personally. Just give us a call or write to us – you'll hear back from us, not a bot.
The Wachau is waiting. So is the Gartenhotel.
If you're looking for a personally run house with tranquillity, fine dining, wellness and a special location, we look forward to your enquiry – by phone or via the form.